3.3 Effective Problem Solving – CECOS Construction and Project Management course

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This module is designed to equip students with the ability to effectively solve problems via various methodologies such as but not limited to: Root Cause Analysis, OODA/PDCA Approach, Toyota A3 Approach, and Process mapping

Course Content

Effective Problem Solving Introduction

Traditional vs. Lean Problem Solving

Observation Walks (Gemba)

Brainstorming for Ideas and Causes

Root Cause Analysis – 5 Whys

Plan-Do-Check-Act Fundamentals

PDCA Workshop

Problem Solving Tools

Completing the A3

A3 Workshop: Dog Kennel Case Study